Where the director has determined that a user must provide written reports, these reports shall be submitted in accordance with the requirement of the director. Written reports will be deemed to have been submitted on the date postmarked. For reports which are not mailed, postage prepaid, into a mail facility serviced by the United States Postal Service, the date of receipt of the report by the city shall govern. (Ord. 3071-08 § 4.2, 2008.)