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A. In addition to other requirements set by this chapter or law, each taxicab company and TNC must comply with the following:

1. Affirm to the best of the taxicab company’s or TNC’s knowledge, formed after a diligent inquiry into the facts, that it and each person driving for the company meets all requirements set forth in this chapter; and

2. Prior to permitting a person to act in the capacity of a taxicab or TNC driver, and annually thereafter, obtain and review a criminal background check report for such person. The criminal background check shall include a search of no less than seven years prior to the date of the current criminal background check. The criminal background check shall include a search of local, state, and national criminal history databases and publicly available national and state sex offender registries;

3. Implement and enforce a zero tolerance policy on the use (including prohibiting being under the influence) and possession of drugs (including without limitation, marijuana) or alcohol while operating a taxicab or TNC vehicle that is applicable to all taxicab and TNC drivers. Each taxicab company and TNC must provide notice of the zero tolerance policy on its website, or if the taxicab company or TNC does not have a website, in each taxicab or TNC vehicle, as well as the procedures to report a complaint. The taxicab company or TNC must immediately suspend a driver upon receipt of a passenger complaint alleging a violation of the zero tolerance policy, and conduct an investigation, which shall include the collection of information, into the alleged violation. The suspension shall last at least the duration of the investigation.

4. Revoke and deny a taxicab or TNC driver’s authority to drive for the taxicab company or TNC if it finds that any driver requirement set forth in this chapter is no longer being met by the driver, and only reinstate his/her authority to drive for the company upon a finding by the company that all standards are again being met. (Ord. 3588-18 § 4, 2018; Ord. 3553-17 § 6, 2017.)