The budget and finance director, or person the budget and finance director designates, shall be authorized to review disputed bills and correct errors. Customers who question or dispute their bills shall have the right to an informal conference with an employee or officer of the city so authorized by the budget and finance director to review disputed bills and correct errors, during regular business hours, eight a.m. to four p.m., Monday through Friday at _____. (Ord. 585-79 § 6, 1979.)