An introductory letter, produced by the city in cooperation with the service providers, may include a self-addressed return envelope for property owners/managers to sign up for a site visit and receive technical assistance. This will allow customers that are eager to recycle to put programs in place as soon as possible. The city will work with the service providers to provide on-site assistance to multifamily owners during the first six months of program implementation. This will include soliciting site visits from property owners/managers. Property owners/managers will be encouraged to schedule site visits during the first six months of program implementation. (Ord. 2043-95 § 4(B), 1995.)